Roadside assistance in Plano, TX
A technician typically arrives in 30–45 min.
A dead battery in a Legacy office garage or a flat beside the Bush Turnpike: call, and a technician meets you there.
- Typically 30–45 min in Plano
- Insured technicians
- Dallas-based, open 24/7
- Cars, SUVs, vans and light trucks
No towing. Light-duty roadside service where the car is parked.
Request help in Plano
Step 1 of 2
Request sent
Here's what happens next
We'll call , usually within 5 minutes, with the price and arrival time.
- Request sentJust now
- 2A dispatcher calls youPrice and arrival time; you pay on the call
- 3A technician drives to youTypically 30–45 min in Dallas
- 4Back on the roadItemized receipt for your records
Hurt, in a crash or stopped in a live lane? Call 911 first.
- Price firstOne total, quoted before anyone is sent
- No membershipPay per call, no yearly dues
- Pay on the callCard, Apple Pay, Google Pay, Cash App
- 15+ yearsIn roadside service
The short answer
Pit Stop Roadside Services covers every part of Plano around the clock, from Legacy West to downtown Plano and Oak Point. Call (214) 367-5302 and name your spot: a Tollway exit, a DART lot, an office garage. The price is quoted right then, and a technician typically pulls up 30–45 minutes later to jump-start the battery, unlock the doors, fit your spare or bring fuel.
Updated
Breaking down in Plano
Plano has four major highways, and three of them are NTTA toll roads: the Dallas North Tollway, the President George Bush Turnpike and the Sam Rayburn Tollway. US-75 is the fourth. Between them, cars sit for hours in office garages, at DART's Parker Road Station lot and outside The Shops at Legacy and Legacy West. A Pit Stop technician meets you at any of them, or anywhere from The Shops at Willow Bend to the trails at Oak Point Park.
A Plano breakdown could be a battery that died in an office or park-and-ride lot, keys locked in at Legacy West or The Shops at Legacy, or a flat on the Tollway or the Bush Turnpike. Or it might just be air, when the tire pressure light comes on in the driveway before work.
Roads where we help Plano drivers
- US-75 (Central Expressway) The one major highway through Plano that isn't an NTTA toll road. DART's Parker Road Station, the north end of the Red Line, sits about a mile north of downtown Plano.
- Dallas North Tollway An NTTA toll road running north through Plano on its way from downtown Dallas to Prosper, with Legacy Drive among its Plano crossings. If you can, leave the tolled main lanes before you stop.
- President George Bush Turnpike An NTTA toll road across Plano. Give the dispatcher your direction and the last exit, and if the car still rolls, get off the tolled main lanes first.
- Sam Rayburn Tollway Plano's third NTTA toll road. Read the cross street off the last exit sign and say which direction you were heading.
Places we come to in Plano
- Legacy West
- The Shops at Legacy
- Downtown Plano
- The Shops at Willow Bend
- Parker Road Station
- Arbor Hills Nature Preserve
- Oak Point Park and Nature Preserve
Collin County · Typical arrival 30–45 min
ZIP codes we cover in Plano
- 75023
- 75024
- 75025
- 75074
- 75075
- 75093
- 75094
Not listed? Call and the dispatcher confirms whether we reach your spot.
Local tips for Plano drivers
Know which toll road you're on
The Dallas North Tollway, the Bush Turnpike and the Sam Rayburn Tollway are all NTTA toll roads, and from a stopped car they can look alike. Check the nearest green sign before you call, then give the dispatcher the road, the direction and the cross street on the last exit sign you saw.
Park-and-ride lots
Parker Road Station is the north end of DART's Red Line and has a park-and-ride lot. A car that sat there all day can come back with a dead battery. Note the row or the nearest light pole before you call so the technician can go straight to your car.
Badge-only office garages
If your car is in an office garage that needs a badge or ticket to get in, plan to meet the technician at the gate and walk them to your car. Tell the dispatcher about the gate on the call, along with the building name and floor.
Roadside services in Plano
Every service comes to Plano. The dispatcher quotes the price before anyone drives out.
- Jump start Dead battery? We jump it where the car sits.
- Battery replacement A new battery matched on the call and installed where you're parked.
- Car lockout Keys locked inside? We open it with proper tools.
- Fuel delivery Enough fuel to reach the next station.
- Mobile tire service New or used tires in your size, brought to your car and put on.
- Flat tire change Your spare goes on, the flat goes in the trunk.
- Tire repair A temporary plug for a small tread puncture.
- Used tire replacement A used tire in your size, inspected with you before it goes on.
- Tire delivery No usable spare? A tire in your size, once one is located, brought and fitted.
- Air delivery A low tire inflated to the pressure on your door label.
- Lug nut removal Lost wheel-lock key or a rounded lug nut removed.
- Fleet roadside assistance Jump starts and tire work for work vehicles.
Roadside help in Plano: common questions
Is all of Plano in Pit Stop's coverage area?
Yes. Plano is one of the eight core cities Pit Stop covers, across ZIP codes 75023, 75024, 75025, 75074, 75075, 75093 and 75094. Arrival is typically 30–45 minutes after you call (214) 367-5302, and the dispatcher can tighten that estimate once you say exactly where the car is.
Can a technician reach me on the Tollway or the Bush Turnpike?
Yes. Give the dispatcher the road, which direction you were going and the closest exit. If the car still rolls, leave the tolled main lanes for the frontage road or a parking lot, away from traffic. If the car is stuck in a travel lane, your first call is 911. NTTA also sends free help on its own toll roads when you dial #999.
My car won't start at the Parker Road DART station. Can you come there?
Yes. Pit Stop comes to Plano park-and-ride lots, including the one at Parker Road Station, about a mile north of downtown Plano. Tell the dispatcher which lot, the row and the color and make of the car. The technician jump-starts it there, or, if the old battery has given out, can fit a new battery right there in the parking space once the dispatcher confirms the right one for your car.
Do you work in office garages around Legacy West?
Yes, as long as the technician can get to the car. Say which building or garage you're in, the floor, and whether the gate needs a badge or a ticket. Meeting the technician at the entrance is usually quickest, and you know the price before the technician sets off.
While you wait
- Get out of traffic. If the car still rolls, ease onto the shoulder, the next exit ramp or a parking lot.
- Hazards on. Turn on your flashers. At night, keep your parking lights on too.
- Stay clear of the lanes. On a highway, stay buckled in the car or stand well behind the guardrail. Never between the car and traffic.
- Keep your phone free. The dispatcher may call back to confirm the spot. Keep the line open and the phone charged.
Hurt, in a crash or stopped in a live lane? Call 911 first.
Nearby cities we serve
- Roadside help in Richardson, TX
- Roadside help in Dallas, TX
- Roadside help in Frisco, TX
- Roadside help in Carrollton, TX
Guides for Plano drivers
- Dead battery or bad alternator? How to tell A car that won't start usually gets blamed on the battery, but the alternator is sometimes the real cause. Here is how to tell them apart, what you can check yourself, and what a jump start tells you.
- Locked your keys in the car? What to do next It happens to careful drivers too. A few calm checks can sometimes get you back in for free, and a few rules matter much more when a child, a pet or a running engine is involved.
Sources for the Plano details on this page
- Highway Construction Updates | City of Plano (opens in a new tab)
- Plano Itinerary for the Business Traveler | Visit Plano (opens in a new tab)
- Roads & Projects | NTTA (opens in a new tab)
- Dallas North Tollway (DNT) | NTTA (opens in a new tab)
- Parker Road Station profile | DART (opens in a new tab)
- Safety | NTTA (opens in a new tab)
Stuck in Plano?
Open 24/7. Typical arrival in Plano is 30–45 minutes, and you hear the price first.