How roadside pricing works in Dallas

You hear the price before we drive out.

Price firstOne total, quoted before anyone is sent
No membershipPay per call, no yearly dues
Pay on the callCard, Apple Pay, Google Pay, Cash App
15+ yearsIn roadside service

How pricing works

On the call

Tell us what happened

Where the car is, what it's doing and what you drive.
Before dispatch

Hear one total

The dispatcher gives you one total on the phone, and that's what you pay for the job you described.
Once you say yes

Pay Pit Stop on the call

By card or payment app, then a technician heads your way. If we can't get a technician to you, or can't finish because of something on our side, you get a full refund.

The promise behind every quote

The dispatcher gives you one total on the phone, and that's what you pay for the job you described. You pay Pit Stop Roadside Services LLC on the call once you've heard the price and the arrival time and said yes, before a technician is sent.

If plans change: refunds and fees

Before you payYou hear one total and the arrival time. Say no and it costs nothing.
Within 5 minutes of payingCancel for a full refund.
Until the technician arrivesAfter that, you can still cancel and pay only the $35 to $75 service fee. The rest is refunded.
At the carDone as described, the quote is all you pay. Can't be finished for a reason outside our control? The service fee replaces the price and the rest is refunded.

If we can't get a technician to you, or can't finish because of something on our side, you get a full refund. The dispatcher tells you the exact fee for your job before you pay.

If the job changes, can't be finished or isn't safe

If the job changes: If the job is different from what you described, you hear the new price before any extra work. Say no, and we finish what was quoted if we can; if we can't, the service fee applies and the rest is refunded.
If it can't be finished: If the reason is outside our control (the car needs a mechanic, the details given weren't right, or nobody is at the vehicle), a $35 to $75 service fee replaces the price and the rest is refunded. The dispatcher tells you the exact fee for your job before you pay.
If the spot isn't safe: If the spot you describe isn't one we can work in safely, the dispatcher tells you before you pay. If the technician finds at the car that it can't be done safely, for example in a live traffic lane, and the car can't be moved somewhere safer, the job can't be finished for a reason outside our control: the $35 to $75 service fee applies and the rest is refunded.

We match written quotes
Have a lower written quote for the same service and vehicle from another roadside company serving your location? Tell the dispatcher before a technician is sent, send a copy the way the dispatcher asks, and we match it. Memberships, insurance benefits and free public programs don't count.
No membership
Pay per call. No yearly dues and no sign-up.
An itemized receipt
If your auto policy includes roadside coverage, you can send the itemized receipt to your insurer; whether it pays is up to your policy.
Pay your way
Credit and debit cards, Apple Pay, Google Pay, Cash App, Venmo and PayPal.

The short answer

Call (214) 367-5302 and Pit Stop's dispatcher quotes one price for the job you described. Cancel within 5 minutes of paying for a full refund. After that, you can still cancel before the technician arrives and pay only the $35 to $75 service fee; the rest is refunded. The dispatcher tells you the exact fee before you pay. The fee also applies if the job can't be finished for a reason outside our control.

How does Pit Stop price a roadside call?

We don't post one price for every job, because a jump start for a sedan in a driveway and a lug nut removal on a work truck across town aren't the same job. Instead, the dispatcher asks a few questions and gives you one total on the phone.

That total is what you pay for the job you described. If the technician arrives and the job can't be finished for a reason outside our control, such as the car needing a mechanic, details on the call that weren't right, or nobody at the vehicle, a $35 to $75 service fee replaces the quoted price and the rest is refunded. The dispatcher tells you the exact fee for your job before you pay. If the job is different from what you described, you hear the new price before any extra work. Say no, and we finish what was quoted if we can; if we can't, the service fee applies and the rest is refunded. If we can't get a technician to you, or can't finish because of something on our side, you get a full refund. The dispatcher explains this on the call, and you decide whether to go ahead before anyone drives out.

What affects the price?

Every quote starts from the same few basics.

The service you need, and whether you want a second one on the same visit
Your vehicle, from a compact car to a light-duty work truck, van or fleet vehicle
Where the vehicle is and how far the technician drives to reach it. A late-night call far from our Dallas base can cost more

What changes the price for each service?

Each job also has its own details. These are the ones the dispatcher asks about.

Jump start: the vehicle, and whether you also want a new battery installed. The dispatcher confirms the right battery for your car and when it can get there.
Battery replacement or installation: the battery your vehicle needs. The dispatcher confirms the right one on the call.
Lockout: your vehicle's make, model and year, and the kind of locks it has.
Flat tire change: whether you have a usable spare. Without one, tire delivery and installation is quoted instead.
Temporary tire plug: whether the puncture is small and in the tread. Damage in the sidewall or shoulder is not plugged, and a plugged tire still needs a tire shop repair from the inside.
Used or new tire replacement: the tire size, used or new, and what's available. The dispatcher confirms all of it, and the price, on the call.
Air delivery: how many tires need air, and whether one also needs a temporary plug on the same visit.
Locking or stripped lug nut removal: how many locks or nuts need to come off, and how badly a nut is rounded or rusted.
Fuel delivery: where you ran out and what you drive. You get enough fuel to reach the nearest station.

How does the price match work?

Have a lower written quote for the same service and vehicle from another roadside company serving your location? Tell the dispatcher before a technician is sent, send a copy the way the dispatcher asks, and Pit Stop matches it.

Here is what the quote needs.

The quote is in writing.
It comes from another roadside company serving your location.
It's for the same service, the same vehicle and the same location.
You tell the dispatcher before a technician is sent and send a copy the way the dispatcher asks.
Memberships, insurance benefits and free public programs aren't quotes we can match.

Do I need a membership or a plan?

No. Pit Stop has no membership, no sign-up and no yearly dues. You pay for the call you make, when you make it.

If you already have roadside coverage through an insurer or a motor club, you can still call us. Ask your provider how they handle reimbursement before you count on it.

Can my auto insurance reimburse me?

Every call comes with an itemized receipt. If your auto policy includes roadside coverage, you can send it to your insurer; whether it pays is up to your policy, so we can't promise it will.

The Texas Office of Public Insurance Counsel notes that roadside assistance is often an optional coverage added to an auto policy, that some companies pay less if you don't get their approval before getting help, and that some set a time limit for sending in receipts. Check your policy or ask your agent so you know the rules ahead of time.

How can I pay?

You pay on the call, by card or app, once you've heard the price and the arrival time and said yes, before a technician is sent. To pay by card over the phone, you must be the cardholder. If you cancel within 5 minutes of paying, you get a full refund. After that, you can still cancel before the technician arrives and pay only the $35 to $75 service fee; the rest is refunded. The dispatcher tells you the exact fee for your job before you pay.

Credit and debit cards
Apple Pay
Google Pay
Cash App
Venmo
PayPal

Key facts

Typically 30–45 min in Dallas; farther cities get a time on the call
Paid to Pit Stop on the call by card or app, once you say yes
Cars, SUVs, pickups, vans and light-duty work trucks. No towing.

(214) 367-5302

Pay per call vs. a motor club plan

What matters	Pit Stop	Motor club plan
Cost before you're stuck	Nothing. You pay per call	Yearly dues, paid in advance
Price	Quoted on the call, before dispatch	Covered up to your plan's limits
Who answers	A dispatcher	Depends on the plan
Arrival	Typically 30–45 minutes in Dallas	Varies by provider
Work trucks and vans	Yes	Check your plan

Roadside assistance vs. a motor club: which fits you Does car insurance cover roadside assistance in Texas?

Questions people ask

Why doesn't Pit Stop list prices online?

Roadside jobs vary with the service, the vehicle and the location, so one posted number wouldn't fit every call. Pit Stop's dispatcher quotes the full price on the call at (214) 367-5302, before a technician drives out, and that quote is what you pay for the job you described.

Will the price change when the technician gets there?

Not for the job you described: Pit Stop's quote on the call is what you pay for it. If the job is different from what you described, you hear the new price before any extra work. Say no, and we finish what was quoted if we can; if we can't, the service fee applies and the rest is refunded. That $35 to $75 fee replaces the quoted price. The dispatcher tells you the exact fee before you pay.

Do late-night calls cost more?

Sometimes. A late-night call far from our Dallas base can cost more. Whatever the hour, the dispatcher quotes the full price on the call, and you pay only after you've said yes.

What if I cancel or the job can't be done?

Cancel within 5 minutes of paying and Pit Stop refunds you in full. After that, you can still cancel before the technician arrives and pay only the $35 to $75 service fee; the rest is refunded. The dispatcher tells you the exact fee before you pay. The same fee replaces the quoted price if the job can't be finished for a reason outside our control. If the reason is on our side, you get a full refund.

Stuck right now?

Open 24/7. Call and you hear the price and the arrival time before anyone drives out.

Call now (214) 367-5302

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