Car lockout service in Dallas
Typically there in 30–45 min.
Keys on the seat, doors locked? Call day or night: a real dispatcher quotes the price first and sends a technician to open it.
- Typically 30–45 min in Dallas
- Insured technicians
- Dallas-based, open 24/7
- Cars, SUVs, vans and light trucks
No towing. Light-duty roadside service where the car is parked.
Request car lockout help
Step 1 of 2
Request sent
Here's what happens next
We'll call , usually within 5 minutes, with the price and arrival time.
- Request sentJust now
- 2A dispatcher calls youPrice and arrival time; you pay on the call
- 3A technician drives to youTypically 30–45 min in Dallas
- 4Back on the roadItemized receipt for your records
Hurt, in a crash or stopped in a live lane? Call 911 first.
- Price firstOne total, quoted before anyone is sent
- No membershipPay per call, no yearly dues
- Pay on the callCard, Apple Pay, Google Pay, Cash App
- 15+ yearsIn roadside service
The short answer
Pit Stop Roadside Services handles car lockouts anywhere in Dallas, 24 hours a day, for cars, SUVs, pickups and work vans. Call (214) 367-5302, tell the dispatcher where you are and what you drive, and you hear the full price before anyone drives out. A technician typically arrives in 30–45 minutes and opens the door with lockout tools made to avoid damage.
Updated
What's included in car lockout service
Lockout service covers cars, SUVs, pickups, light-duty work trucks, vans and fleet vehicles, including push-button models with the fob locked inside.
- Opening a locked driver or passenger door so you can reach your keys
- Proper lockout tools made to avoid damage to paint, door frames and glass
- Help when the doors locked with the engine still running
- Push-button cars with the fob locked inside, as well as older cars with a metal key in the ignition
- Lockouts on light-duty work trucks, vans and fleet vehicles, not only family cars
- An itemized receipt for the lockout that you can keep or send to your insurer
When to call for a lockout
- You can see the keys on the seat, in a cupholder or in the ignition
- You shut the door and the car locked with the engine still running
- The car locked while the fob was still inside
- Your spare key is at home or with someone who can't reach you soon
- You're parked where the car can't sit locked for long, like a busy curb or a gas pump
When it's not a roadside fix
Pit Stop is a roadside service, not a locksmith: we open doors; we don't cut, program or rekey keys. If you say the only key is lost, broken or won't start the car, the dispatcher tells you before anyone drives out.
If a child is inside, call 911 first
NHTSA says a parked car can heat up by 20 degrees in 10 minutes and that rolling down a window does little to keep it cool. If a child is locked inside, call 911 before you call us. The same heat is dangerous for a pet, so mention it when you call.
How car lockout service works
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Call and say where the keys are
Tell the dispatcher where you are, whether that's a Deep Ellum parking lot, a Greenville Avenue restaurant or a gas station off I-35E. Give the make, model and year, and say where the keys are if you can see them. You get the price and an ETA for your spot. The technician may ask for ID or the registration once the door is open, even if it was locked inside, because we open vehicles only for the owner or an authorized driver.
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Wait somewhere cool and visible
Stay in shade or step inside a nearby business instead of standing by the car in the sun. Keep your phone with you; you can call dispatch any time for an update.
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The door gets opened with care
The technician opens the door with lockout tools made for vehicle entry and designed to avoid scratches or a bent frame. You grab the keys and make sure the car starts.
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Back on the road
With the keys back in your hand and the engine running, you're back on the road. You leave with an itemized receipt that lists the lockout service.
How much does car lockout service cost in Dallas?
The dispatcher gives you one total on the phone, and that's what you pay for the job you described. You pay Pit Stop Roadside Services LLC on the call once you've heard the price and the arrival time and said yes, before a technician is sent.
If plans change: refunds and fees
- Before you payYou hear one total and the arrival time. Say no and it costs nothing.
- Within 5 minutes of payingCancel for a full refund.
- Until the technician arrivesAfter that, you can still cancel and pay only the $35 to $75 service fee. The rest is refunded.
- At the carDone as described, the quote is all you pay. Can't be finished for a reason outside our control? The service fee replaces the price and the rest is refunded.
If we can't get a technician to you, or can't finish because of something on our side, you get a full refund. The dispatcher tells you the exact fee for your job before you pay.
If the job changes, can't be finished or isn't safe
- If the job changes
- If the job is different from what you described, you hear the new price before any extra work. Say no, and we finish what was quoted if we can; if we can't, the service fee applies and the rest is refunded.
- If it can't be finished
- If the reason is outside our control (the car needs a mechanic, the details given weren't right, or nobody is at the vehicle), a $35 to $75 service fee replaces the price and the rest is refunded. The dispatcher tells you the exact fee for your job before you pay.
- If the spot isn't safe
- If the spot you describe isn't one we can work in safely, the dispatcher tells you before you pay. If the technician finds at the car that it can't be done safely, for example in a live traffic lane, and the car can't be moved somewhere safer, the job can't be finished for a reason outside our control: the $35 to $75 service fee applies and the rest is refunded.
We match written quotes
Have a lower written quote for the same service and vehicle from another roadside company serving your location? Tell the dispatcher before a technician is sent, send a copy the way the dispatcher asks, and we match it. Memberships, insurance benefits and free public programs don't count.
No membership
Pay per call. No yearly dues and no sign-up.
An itemized receipt
If your auto policy includes roadside coverage, you can send the itemized receipt to your insurer; whether it pays is up to your policy.
Pay your way
Credit and debit cards, Apple Pay, Google Pay, Cash App, Venmo and PayPal.
What the price depends on
- Your vehicle's make, model and year, and the kind of locks it has
- Where you are and how far the technician drives to reach you
- Whether it's a passenger car or a light-duty work truck, van or fleet vehicle
- Any second service on the same visit, such as a jump start
- A late-night call far from our Dallas base, which can cost more
Car lockout: questions people ask
How much does a car lockout cost in Dallas?
Pit Stop quotes the full lockout price on the phone before a technician drives out, based on your vehicle and where you are. That quote is what you pay for the job you described, and there's no membership. Have a lower written quote for the same service and vehicle from another roadside company serving your location? Tell the dispatcher before a technician is sent, send a copy the way the dispatcher asks, and Pit Stop matches it.
Will opening the door damage my car?
Pit Stop uses proper lockout tools made to open car doors while avoiding damage to paint, door frames and glass. Tell the dispatcher about anything unusual, like aftermarket locks or a door that already sticks, so the technician knows before arriving.
How fast can you get to me if I'm locked out?
In Dallas, a Pit Stop technician typically arrives in 30–45 minutes. The dispatcher gives you an ETA for your exact location on the call, and you can call dispatch any time for an update. If your phone is locked in the car too, borrow one and call (214) 367-5302, then stay near that phone.
My key fob died. Do I need a lockout service?
Maybe not. Many key fobs hold a small metal key, and some cars hide the driver's door keyhole under a cover on the handle. Your owner's manual shows where both are. If that key won't open the door or the fob is locked inside, call Pit Stop at (214) 367-5302.
Can you open my car if the engine is still running?
Yes. A car that locked with the engine running is a regular lockout call for Pit Stop. The technician opens the door with proper lockout tools, you take the keys out, and you can drive away. Tell the dispatcher the engine is running when you call (214) 367-5302.
What if my keys are lost, not locked inside?
A lockout opens the door, but it can't replace a lost key. Pit Stop doesn't cut or program keys, so if you say your only key is gone, the dispatcher tells you before anyone drives out. If the technician only finds that out at the car, the service fee applies. Before you call, check pockets, bags and anywhere you can see through the windows.
Does insurance pay for a car lockout?
Check with your insurer. Pit Stop gives you an itemized receipt for every lockout call, and if your auto policy includes roadside coverage, you can send that receipt to your insurer; whether it pays is up to your policy. You pay Pit Stop on the call, by card or app, once you've heard the price and the arrival time and said yes.
While you wait
- Stay near the car. Wait somewhere cool, shaded and visible near the car, like a nearby business, where the technician can find you.
- Proof it's your car. We open vehicles only for the owner or an authorized driver. The technician may ask for ID or the registration once the door is open, even if it was locked inside.
- Say where the keys are. On the seat, in the trunk or in the ignition, and whether the engine is still running.
- Keep your phone free. The dispatcher may call back to confirm the spot. Keep the line open and the phone charged.
Child, vulnerable adult or pet locked inside? Call 911 first.
Related help
Sources
- Safety Advisory: NHTSA urges Americans to NEVER leave children unattended in a vehicle | NHTSA (opens in a new tab)
- NHTSA Reminds the Public of the Fatal Risk of Hot Cars to Children | NHTSA (opens in a new tab)
- Pets in vehicles | American Veterinary Medical Association (opens in a new tab)
- Your Car Has a Hidden Mechanical Key. Here's Why It's There | Motor1 (opens in a new tab)
- I-35E Lowest Stemmons Project - Public Meeting | TxDOT Dallas District (opens in a new tab)
Locked out right now?
Open 24/7. Call and you hear the price and the arrival time before anyone drives out.